Leadership Team
Mark Carrier, CHA
PRESIDENT
Mark G. Carrier is the senior officer of the B. F. Saul Company Hospitality Group. The B. F. Saul Company is a privately held diversified real estate and finance concern based in the Washington DC area. The Hospitality Group owns and operates a portfolio of business class hotels, which are affiliated with Intercontinental Hotels Group, Marriott and Hilton, along with The Hay-Adams, one of the nation's finest hotels. He represents the company in relation to lenders, franchisors, clients, governmental agencies and industry associations.
Carrier is the past Chairman of the American Hotel and Lodging Association, the nation's advocacy organization for the hotel industry. He has served as Vice Chairman and Secretary-Treasurer of the AHLA and has a long-term engagement on various committees and task groups.
He is a past Chairman of the IHG Owners Association, the global franchise owners association of Intercontinental Hotels Group. He serves on Marriott's Distribution Advisory Committee and Emerging Technology Advisory Group. He also serves on the Distribution Advisory Group for Hilton.
Carrier is the immediate Past Chairman of the Tysons Partnership. This organization represents the interests of the diverse stakeholders in Tysons, Virginia in the focused effort to turn the area into America's Next Great City. Carrier is the Chairman Emeritus of Visit Fairfax, the county's tourism promotion organization. Carrier is a member of the Cornell Hotel Society as well as the Cornell Real Estate Council.
Carrier has received the Kemmons Wilson Service Award from the IHG Owners Association He was also named Virginia Hotelier of the Year by the Virginia Hotel and Travel Association.
Herb Glose
SENIOR VICE PRESIDENT OF OPERATIONS
Herb Glose is the Senior Vice President of Operations for the B. F. Saul Company Hospitality Group. Herb leads the daily operations of the company’s portfolio of twenty hotels as well as a team supporting development, procurement, financial analysis, and project management. Herb’s love for the hospitality industry began at the acclaimed Mansion on Delaware Avenue in Buffalo, NY as a butler. His journey over the next 19 years included a variety of on-property, asset management, and project management roles throughout the U.S. and the U.K. In his most recent role, Herb led the Hospitality Group’s Hotel Performance Support and Capital Asset Management teams.
Herb is the immediate past Chairman of the IHG Owners Association Technology Committee and served as the Chairman of Visit Loudoun, the county’s convention and visitors bureau.
Prior to joining the B. F. Saul Company, Herb worked with Southworth Development opening golf resorts and private clubs. He is a graduate of Cornell University’s School of Hotel Administration and a member of the Cornell Hotel Society.
Veronica Whitley
VICE PRESIDENT OF HUMAN RESOURCES
Veronica Whitley leads the Human Resources teams across the portfolio of business class hotels, providing guidance and expertise for all aspects of the Human Resource function.
Veronica began her career in hospitality with B. F. Saul Company, taking on positions of higher responsibility with the company for almost 15 years. She then moved on to grow her career from the Manager of STAR Relations to the Director of Human Resources Operations at Gaylord National Resort & Convention Center, and was instrumental in orchestrating the conversion process when this massive hotel was acquired by Marriott International. As a part of Marriott International, Veronica moved on to a Regional Work Environment role supporting 19 hotels across the DC Metropolitan area. Thereafter she worked as the Director of Human Resources for the W Washington DC and the Mayflower Hotel. She served as the Labor Leader for the DC Market of Marriott Hotels for several years, managing labor negotiations and partnering with legal counsel on local grievances. After being away from B. F. Saul for almost 15 years, Veronica decided to return and lead the people and culture sector of this company that she has always held in high regard.
Stephanie Snapkoski
SENIOR VICE PRESIDENT OF SALES, MARKETING AND REVENUE MANAGEMENT
Stephanie Snapkoski is the Vice President of Sales, Marketing and Revenue Management for the B.F. Saul Hospitality Group, overseeing a portfolio of 21 hotels across 10 brands. In this Executive Committee-Officer role, Stephanie maximizes profitable revenue and market share performance through development and implementation of comprehensive sales and revenue strategy. In support of these initiatives across hotel brands, properties and projects, Stephanie cultivates strategic partnerships in marketing, public relations and events and oversees a high-performing, effective team of 28 within the B.F Saul organization.
In Stephanie’s 20+ years of experience in the hospitality industry, she’s established deep connections throughout the Mid-Atlantic region. Stephanie served as the Director of Destination Marketing for Hilton. In this role, she designed and implemented insights-driven marketing, PR, and eCommerce campaigns and strategic partnership to promote Hilton’s 18 brands in markets across the Mid-Atlantic and Northeast regions. Through this and her previous roles as Director of Sales and Marketing for multiple Hilton properties in the DC-Metro area, Stephanie consistently achieved aggressive revenue growth, all while cultivating and managing productive relationships with internal and external stakeholders.
Stephanie has worked closely with several local CVBs. She was named Hotel Partner of the Year with Visit Alexandria, and she served on the Marketing Advisory Board for Visit Fairfax.
Stephanie is the founder of WolfPack Childhood Cancer Foundation which operates under the fiscal sponsorship of the American Childhood Cancer Organizations 501(c)3 and provides financial and emotional support to pediatric oncology patients and their families, as well as spreads awareness and funds research for cures. Stephanie also partners closely with Inova Fairfax Hospital and the Leukemia and Lymphoma Society where she has served on multiple boards, works as a patient advocate, facilitates blood drives, and supports fundraising efforts.